Privacy Policy

Sacred Cellar – Privacy Policy

This Privacy Policy relates to Sacred Cellar Ltd’s collection and use of data from website visitors, website subscribers, website members and Online-Store customers.

Data Collection & Usage:

1. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

2. When you Subscribe to our website content we collect personally identifiable information (name and email address). This information will be used to send you the content you have subscribed to only.

3. When you conduct a transaction on our website, as part of the process, we collect personally identifiable information (including name, email, and password) and payment details (including credit card information). This information will be used by Sacred Cellar Ltd for the fulfilment of your order and marketing communications only.

4. When you sign up as a website member we collect personal information you give us such as your name, email address and password. This information will be used for the fulfilment of services offered to our site members only (such as Partner Discounts and Loyalty Offers).

5. The Sacred Cellar Ltd website is hosted on the Wix.com platform. Wix.com provides Sacred Cellar Ltd with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall and this data will never be passed on to any 3rd party. 
6. All direct payment gateways offered by Wix.com and used by Sacred Cellar Ltd adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

7. Sacred Cellar Ltd may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Sacred Cellar, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

8. sacredcellar.co.uk uses Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This is done on an entirely anonymous basis and your specific interaction with our website in terms of the above metrics is not attributable to you as an individual.

9. The only 3rd Party applications used by our site are Wix Stores and Google Analytics – both of which are GDPR compliant.

10. Apart from the reasons outlined above (order fulfillment, marketing communications and/or anonymous site-use analysis) your data will not be viewed or used for any purpose whatsoever. Your data will be stored securely behind industry-leading firewalls and will be deleted as soon as you request for us to do so, or if you do not interact with sacredcellar.co.uk for a period of more than 12 months.

Cookies:

1. Sacred Cellar Ltd website uses cookies native to the Wix.com platform. These cookies are designed to enhance security and improve User Experience. The cookies used on sacredcellar.co.uk are: svSession, incap_ses_${Proxy-ID}_${Site-ID}, incap_visid_${Proxy-ID}_${Site-ID}, nlbi_{ID}, XSRF-TOKEN, smSession.

Data Access and Removal:

1. If you don’t want us to process your data anymore, please contact us at: info@sacredcellar.co.uk, or send a letter to: Sacred Cellar, Loriner House, Broad Street, Cuckfield, RH17 5LJ.

2. If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at: info@sacredcellar.co.uk, or send a letter to: Sacred Cellar, Loriner House, Broad Street, Cuckfield, RH17 5LJ.

Note:

1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Shop Opening Hours: Tue - Thur 11:00 - 19:00. Fri & Sat 11:00 - 19:30. Sun 11:00 - 14:00

Shop Location: Sacred Cellar, Loriner House, Broad Street, Cuckfield,  West Sussex, RH17 5LJ

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© 2018 Sacred Cellar